ford customer service

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“I need to talk to someone” Search and read through frequently asked questions or contact support by email or phone. If your request is approved, your case manager will liaise with your Ford dealer to organise the repair or payment.9. Local Time Monday-Friday No reviews for this period.

If you request a refund, replacement, compensation for drop in your vehicle's value or compensation for reasonably foreseeable loss or damage, your case manager will escalate your request to a highly trained team within Ford. Discover Ford® Service including Offers & Rebates, Vehicle Health, Maintenance, Ford Protect® Extended Warranty Plans, Ford Accessories, Ford Collision, Ford Parts, Find the Right Tires, Ford Service Credit Card, the Ford Pass App & More.

The remedy you are entitled to, and who chooses the remedy, will depend on whether the failure is major or minor.The consumer guarantees are subject to certain exceptions. After all, nobody knows your Ford better than we do.If you are a Private or Blue Business Fleet customer then until your vehicle reaches 7 years of age, each time a standard service is completed by a participating Ford Dealer, you’ll receive State Auto Club Roadside Assistance and MembershipOur Service Loan Car Program will minimise the inconvenience of servicing and keep you moving. After all, nobody knows your Ford better than we do.If you are a Private or Blue Business Fleet customer then until your vehicle reaches 7 years of age, each time a standard service is completed by a participating Ford Dealer, you’ll receive State Auto Club Roadside Assistance and MembershipOur Service Loan Car Program will minimise the inconvenience of servicing and keep you moving. Ford United States. If you need further help, speak or meet with the Dealer Principal.

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