He told us if we cancel it we don’t get the refund and also the flight is on Oct 2020. All other flights will be charged in AUD. … Jetstar is calling the move a “review of its fleet and network to protect the airline’s ongoing profitability”. The issue was classified by GetHuman68527 at the time as a Customer Service Issue problem, and was later reported to be fixed on December 20th, 2017. Just hours after fog caused 90 minute delays in Sydney, a software issue at 15 terminals across Australia left passengers frustrated and facing delays. Then they say I also have to pay a fare difference if the flight costs more on top but they won't give me a credit if the fare difference is less. I queried this by online chat. about No Voucher, No Refund and CSO acted like they couldnt hear me and hung up about Would have been stuck in Ho Chi Minh City during coronavirus about Cannot talk to anyone, unable to find any email address to contact for help . Picture: JetstarJetstar passengers were met with length delays on Wednesday caused by an IT outage that hit check-ins at airports across the country.Just hours after fog caused 90 minute delays in Sydney, a software issue at 15 terminals across Australia left passengers frustrated and facing delays.According to a spokesman from Jetstar, the outage “effected a number of flights across Australia” however the system is now “back up and running” and the airline is working through “a few delays but no cancellations.”“An IT issue affected our airport systems this morning resulting in multiple flights experiencing delays of up to 90 minutes,” a statement read.“Our technicians worked on the issue.
They are making it incredibly difficult for customers to reach them which is disheartening.
An hr later next announcement "flight has … After spending an hour trying to book online (after answering the100 questions the system would tell us that it had a problem processing "at the moment" and to please try again later or book by phone)... we gave up after an hour of trying and then phoned to book. i know when they put me on hold to review my short case file, they are just taking a break and not doing anything.
Additionally I live in Perth and you cannot fly anywhere out the state on the amount in the travel voucher. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. No GST applies to purchases on international flights. 02495. I went back to the original site and...JETSTAR IS AN ABSOLUTE JOKE!!! Prices on Australia and New Zealand domestic flights are inclusive of GST. If there’s a problem with your payment, find out who to contact at Jetstar. I am from the United Kingdom and none of the numbers posted on this forum are working for me. ABSOLUTELY PATHETIC!!! Singaporean Travel Agent License No. Boarded the plane only to be told that a bird had hit one of the nav lights and everyone will need to disembark and await further instruction. I think it is unfair that seems force us to go on Oct 2020. (I have not...We just got charged $65 for going over our limit by only 7kg. At 12 midnight, another announcement was made that the flight has been further delayed to 1am. We not comfortable to travel since we heard the cases in Melbourne. I was told by the male flight attendant who rescheduled my booking that JetStar would reimburse my transportation costs from the airport. I just want a refund or help so that my insurance will pay.I had to cancel my interstate flight as the event has been cancelled. I told him I had even tried a different computer!He then put me on hold and came back, having obviously consulted with someone, and said that the price...Jetstar's website says "Card charges on flights which operate solely within New Zealand will be in NZD. And we thought it a better to travel next year.
At this point, everyone was getting more and more frustrated. about How does this airline stay afloat; they're hopeless! Jetstar CSOs are the worse lying scums.I'm giving away my voucher to someone in need given Jetstar won't refund me.hey Ray can some one explain to me how Rex Airline can take over $1000.00 for 4 people traveling to sydney return back on January10 and now we cant travel - covin19 and we want to travel next May hopefully when all over and they tell me fare is only good for use 12 month from first purchase. Boarded the plane only to be told that a bird had hit one of the nav lights and everyone will need to disembark and await further instruction. The operator first of all agreed that I should be able to book two seats for the price of $80 each and asked if I had tried a different browser. Finally we were told the flight was cancelled and despite it being early afternoon, the attendant told me that there were no flights available and that I had no choice but to be booked onto a flight scheduled to leave the following day. They sent a link to receive a voucher which is useless to me and there was a obscure refund option which I could not access so I went to the useless virtual "Jess" chat to see how to access the refund which was terribly confusing and eventually said that they could no longer assist me due to the high demand of customers. unfortunately REX is the only airlines in...I had a flight from Perth to Bali and Bali to Singapore on 21 March. We don’t mind to get credit.I am trying to reach Jetstar Australia as they have cancelled my flight for this coming September. It is unbelievable how Jetstar continues to screw customers over!!! Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Half of this flight is empty due to the Corona virus and they didn't check everyone's luggage weight at the gate.Jetstar know they are losing money during this crisis and can't wait to overcharge people to make it back.I am a Jetstar Club member and as such receive several promotional emails a week.
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