Customer support. Customer support. NSW Trains will only record and use personal information to the extent necessary to process and confirm the booking, confirm payment, provide service information (including trackwork and any other changes to the service including timetable and platform details) and for marketing purposes, but, in respect of marketing, only where the customer provides their consent. bikes and surfboards), sleeping berths, or booking cancellation and changes.For concession information on NSW TrainLink Regional and Intercity services, NSW TrainLink cannot guarantee connections where the time between its services is less than one hour.Staff on NSW TrainLink Regional services may be wearing personal safety cameras to help keep you safe.Audio and camera images may also be used by police.If you see anti-social behaviour or feel unsafe, tell a staff member right away.13.
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their … NSW Trains advises that its staff may be using personal safety cameras on board trains which are capable of recording audio and video of any alleged incidents which may be in contravention of these terms and conditions.18. Tickets and fares, timetables, network maps, accessibility, safety and other travel information for travel on NSW TrainLink Regional trains and coaches Concession discounts are not available on other fees such as pre-booked luggage (e.g. Train drivers and Authorised Officers employed by NSW Trains are able to give directions to customers to not enter or leave a train or railway premises for reasons including breach of these terms and conditions and/or for committing offences under Railway Legislation. Fares may include seasonal and special discounts throughout the year. NSW TrainLink operates regional and intercity train and coach services to more than 365 destinations in NSW, Queensland, the ACT and Victoria.
Tickets and Opal
One way Return.
When travelling on Regional train services, you can book a class of travel that suits your needs.Most of the seats available on Regional services are Adult fares vary depending on the time of year you travel, based on travel seasons. Family fares are also available.
Pensioners Stations and stops Special needs Concessions Luggage Seasonal fares Service alerts Booking restrictions. The following groups can travel on a 50 percent concession fare: (please check for eligibility and conditions of travel)If you have one of the following cards you will receive free travel: (please check for eligibility and conditions of travel)Free travel is also provided to one companion or carer travelling with a Companion Card holder. You must present proof of entitlement at the time of booking and also carry this with you when you travel. Concession fares are discounted up to 50% off the Peak Adult fare for the same trip.
Half-fare concessions Available on virtually all public transport around NSW and interstate: long distance train travel, country–city travel, interstate trips, plus local bus and ferry services. Passengers found smoking on board will be fined and asked to leave the train or coach.Please don't leave the train for a cigarette break when it stops during your journey as it may have departed by the time you return. To the fullest extent permissible by law, each Railway System shall be under no obligation or liability whatsoever to any person as a result of:4.
NSW Trains reserves the right to refuse service to passengers where the passenger:does not hold a valid ticket (including travelling on a concessional fare to which they are not entitled)Is, or is likely to, create a disturbance on the train (including where they are under the influence of alcohol, drugs or for any other reason)has clothes or belongings which are dirty and could cause damage to other passengers, their belongings or the train,has items of such size and dimension that cannot be safely carried on the trainis consuming alcohol they have brought onto the trainis causing any damage to the train, including acts of graffiti vandalismis threatening staff or other customers, including, but not limited to acts of violence or apprehended violence14.
For full details on eligibility, visit the On presentation of the card, the applicable student fare is received. Each Railway System shall not be liable for any consequences arising out of or from any variation in the time of arrival at or departure from any station or point of any train, bus or other travel service.9. Pensioners Stations and stops Special needs Concessions Luggage Seasonal fares Service alerts Booking restrictions. NSW Health strongly recommends wearing a face mask.The following terms and conditions apply to fares and tickets booked on NSW TrainLink Regional services.Full time students attending university, TAFE or private college.
NSW Trains reserves the right to contact police to remove customers who fail to comply with these terms and conditions or who are otherwise committing an offence.17. Online Saver fares mean you can save on Standard Adult travel with limited-time offers on selected trips.
Travelling with bikes, surfboards and bulky items
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