We all especially the elderly complained to the young conductors to no avail.Now, I ended up booking another bus because by the even the Amtrak services had left!Additionally, I had a similar experience with Flixbus in Basel where the bus didnt turn up on time and there was NOBODY to help either with information or any updates as to when the bus might arrive..Above and beyond all this, I will be reporting to the authorities as you cannot have a 5 hour delay and have no automatic compensation for passegers! They have not told us we got on the wrong bus until we’ve already arrived Indianapolis.Just wanted to add for posterity – my friend and I got in four hours late when we took the Capitol Limited from Pittsburgh to DC. Unless you have some compensation to me. For a better experience, please enable JavaScript in your browser before proceeding. Those 2 numbers don’t seem to be inline (how is a 3 hour delay worth $300 but a 13 hour delay only worth $700?!? but I would not be surprised in the least if it’s high tech psycho price fiddling…The train left Washington DC 2 hours late that means it will be 2 hours late to Pittsburgh. I was told I could use the voucher on any amtrak service (tickets only) in any travellers name regardless if they were on the original ticket. I want my money back and I’ll never use a train ever again. Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn’t a problem.To inquire about Amtrak compensation, the number to call is the man Amtrak customer service number – When I spoke to someone I said, “I was on an Amtrak train last week that was delayed and would like to open up a case”. So the vouchers I got in June 2015 are good through June 2016 and can be used for travel through June 2017. Passwords are case sensitive.Enter a valid Guest Rewards number or email address.Oops, that answer wasn't quite right. Reservation number 3B6FC0If it was the only ride you had, then it would not matter what time the train left, since you would already be there! The conductor said she cannot control the heat.
Amtrak's unique travel experience for families, individuals and groupsTickets & fares, accessible travel service, security & ID requirementsBoarding information, station lounges, baggage & station servicesSeating & sleeping, baggage info, train amenities, food & diningAmtrak travel deals, promotions and other partner offers.Savings for Kids, Seniors, Military, Groups and MoreUSA Rail passes, monthly passes and multi-ride tickets One of the employees in the station where many of were waiting made an announcement and suggested that all of us affected by the delay contact Amtrak Customer Relations after completing our trip to see if they would accommodate us in any way.I contacted Amtrak Customer Relations the next morning, and they issued a travel voucher in an amount equal to the full cost of my ticket. It was ridiculous.the amtrak employees that”man” that cafe car are less than adeqate.Thanks for the comment.
Let's try a different question.Oops, that answer wasn't quite right. A "trip" is a grouping of continuous travel.Example: A booking Wilmington → Washington → Chicago → Seattle with same-day connections is one trip.When a trip consists of multiple classes of service, the refund policy is applied to the entire trip based on the primary class of service, which is determined in the following order:Example: If a trip includes both coach on a reserved service and a sleeper, then the sleeper refund policy applies to the entire trip.If paper value tickets were printed, with the exception of eTickets, they must be returned for any refund. Travel Agents cannot exchange or refund tickets issued by Amtrak.
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